| 1.Which words? 2.Saying It the right way 3.How many words? 4.Getting the right tune 5.Don''''t Be Abrupt! 6.What about stress? 7.Too loud? 8.Watch you voice! 9.A big smile! 10.What about your eyes? 11.Your body can tell a lot 12.How close is too close? 13.Words and actions 14.Saying ''''yes'''' politely 15.Saying ''''no'''' politely 16.Politeness and friendliness - - -Are they the same? 17.Pleased to meet you 18.I''''m running this meeting 19.What!Another meeting! 20.The phone or the visitor? |
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