| Introduction ix Chapter 1 Why You Need Self-Motivated People 1 Chapter 2 Key #1—People Do Things for Their Reasons, Not Yours 17 Chapter 3 Key #2 —Communicate Great Expectations! 31 Chapter 4 Key #3—Don’t Accept Mediocrity: You Set the Standards and Parameters 49 Chapter 5 Key #4—Stop Being a “Jump Out of the Bushes” Leader! 65 Chapter 6 Key #5—If YouWant Them to Listen to You, Tell Them They Did Something Right 73 Chapter 7 Key #6—Role Models Are Important: The 10/80/10 Rule 81 Chapter 8 Key #7—Help Your People Build Winning Streaks 95 Chapter 9 Key #8—Stop Touching Everything 105 Chapter 10 Key #9—Help People Understand the Importance of Their Jobs 113 Index 121 |
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